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Front Office/Patient Services

Seattle, WA · Healthcare
Title: Front Office/Patient Services
Location: Seattle, WA
Relocation Assistance: No
 
This position is responsible for the intake, registration and scheduling of both established and new patients.
  • Respond to patients via telephone by assessing needs and answer general questions regarding treatment options.
  • Register and schedule new patients. Send appropriate patient materials prior to initial appointment.
  • Responsible for handling physician correspondence.
  • Schedule all patient appointments. Make appropriate scheduling changes, canceling, rescheduling and confirming appointments.
  • Provide excellent customer service by anticipating patient needs.
  • Maintain operations by following policies and procedures. Report changes as needed.
 
Requirements:
  • High School diploma
  • 1+ years experience in a similar role, physician office preferred
  • Excellent communication skills, written and verbal
  • Excellent organizational skills
  • Strong Customer Service experience


 
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