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SVP Mortgage Services

Bedford, IN · Banking/Loans
Title: SVP Mortgage Services
Location: Bedford, IN
Relocation Assistance: Yes
This position is located approximately 30 minutes from Bloomington, IN
Knowledge and Skill Requirements
  • Ability to analytically interpret policies, laws and theories affecting most areas of the organization and decisions often require innovative applications or the construction of new decision-making frameworks. Works with minimal supervision, conferring with EVP, Chief Experience Officer on unusual matters
  • Demonstrated ability to effectively coach and develop others and to motivate staff to achieve sales and service goals
  • Possesses the ability to influence others both internally and externally and serve as an ambassador of the credit union, it’s mission, services, and institutional value
  • Proven ability to organize and manage multiple priorities and projects that are complex and multi-staged in nature. Expert material presentation skills required
  • Intensive fact-finding, resourcefulness and creativity are necessary to provide solutions for continual innovation of products and service delivery models, membership growth, and revenue generation. The ability to solve major, complex problems without precedent to draw upon is necessary
  • Demonstrated ability to exercise advanced conflict resolution techniques with a results-oriented mindset. A significant level of diplomacy and trust is required
  • Ability to analyze and cross reference various financial and sales production reports, spot trends, draw conclusions and effectively present findings to others
  • Knowledge of and ability to efficiently use various lending software technology and to work successfully in a paperless environment
  • A sales closing mentality along with the skills to handle questions and last-minute changes under pressure to help resolve problems and close the sale
  • Excellent presentation and organizational skills; ability to collaborate, manage and expand relationships across the organization and with all levels of management
Education and Experience
  • Requires degree in Business Administration, Finance, Marketing or related field. Advanced training, education, or certifications preferred
  • At least five years’ experience in managing revenue generating department(s) in a medium or large-sized financial institution
  • Experience in an executive level or equivalent position preferred
  • 5-8 years’ experience in mortgage origination, processing and closing experience required
  • Must have working knowledge of Conventional, FHA, VA, and USDA programs on a multi-investor platform
  • Experience with financial institution operations, financial systems, and financial operations is expected. A champion of credit union movement philosophies highly valued.
  • Expert knowledge of CFPB disclosure requirements, secondary market pricing scenarios and investor guidelines
Thank you for your interest in the SVP Mortgage Services position. Candidates that meet the Client’s requirements will be contacted. All other applicants will be retained for future opportunities.
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