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System Administrator

Lenexa, KS · Information Technology
Title: System Administrator
Location: Lenexa, KS
Relocation Assistance: No
A manufacturer of specialty industrial brushes for the airport, road construction and street sweeping industries. Company is in need of a Systems Administrator familiar with Infor ERP systems, who can help drive improvements in system design that will allow other functions of the organization to meet company objectives and deliver exceptional customer service. Working in collaboration with the leadership team, this is an important role in identifying and implementing upgrades and process improvements to the company’s systems that help the team fulfill their purpose and meet their goals.
  • Responsible for the maintenance, configuration, and reliable operation of company’s ERP manufacturing, distribution and financial systems, presently Infor Visual
  • Working with Sales, Ops and Finance team members, identify and implement process improvements to ERP systems that enhance company’s ability to fulfill objectives and provide superior customer service
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes, either with in-house resources or utilizing company’s third party managed service provider
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • Document all technical specifications and procedures, and manage planning and implementing new or upgrades of IT infrastructure
  • Assist managed service provider in performing regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Assist managed service provider in ensuring high quality desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Responsible for capacity, storage planning, and database performance
  • Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
  • 3-5 years of ERP systems experience with Infor products, Infor Visual a big plus
  • Ability to collaborate with Sales, Ops and Finance team members to identify and plan systems upgrades and process improvements. Strong team communication skills essential for success
  • High level of accountability to ensure projects completed and results communicated to leadership and other team members.
  • System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
  • Strong knowledge of systems and networking software, hardware, and networking protocols
  • A proven track record of developing and implementing IT strategy and plans
  • Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
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